Qualification
Qualifying the request: zones, topology, controls, criticality
For CISO, CIO, network and SRE roles, the request form works best from a concrete decision record rather than a generic brief. It should name the business-critical zones, the current provider topology, which controls are believed to be in place and the acceptable outage posture. With that, dotNice can separate a quick posture check from a full resilience redesign, a DNSSEC rollout or a monitoring gap — and recommend clearly what to add, sign, limit or watch.
The review is most valuable when the buyer can describe the current gap: which zones matter, how many providers and networks serve them, whether DNSSEC and rate limiting are configured, and which internal team owns DNS operations. A request is qualified when it states the critical zones, the topology and the controls in place. The output is a scoped decision — a posture map with a prioritised plan and owners — not a service catalogue.
The cost of waiting belongs in the same record. A single-provider zone with no signing and no monitoring can be taken offline by one outage or quietly poisoned without anyone noticing until customers report it — and every dependent service fails with it. Quantifying that exposure — affected services, downtime cost, integrity and reputational risk — is what moves DNS resilience from a backlog item to a funded decision with an owner and a deadline.